PRIVACY POLICY
Last Updated: December 9, 2025
1. Data Collection
We collect information that you provide directly to us when you create an account, purchase credits, or participate in a giveaway.
- Personal Information: Name, email address, and profile picture (via OAuth providers).
- Payment Information: We do not store full credit card numbers. Payment transactions are processed by Stripe, our third-party payment processor.
- Giveaway Data: Entry lists, round results, and verification codes generated during giveaways.
- Usage Data: Information about how you access and use our services, including device information, IP address, and browser type.
2. How We Use Your Data
We use the collected data for the following purposes:
- To provide, maintain, and improve our services.
- To process transactions and manage your credit balance.
- To verify the fairness and randomness of giveaways.
- To communicate with you about updates, security alerts, and support messages.
- To prevent fraud and abuse of our platform.
4. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TrueRazz aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any information you believe is inaccurate.
- Right to Erasure: You can request that we erase your personal data, under certain conditions.
- Right to Data Portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
5. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We use industry-standard encryption for data in transit and at rest. Passwords are hashed using bcrypt before storage.
6. Third-Party Services
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
- Stripe: For payment processing. Their Privacy Policy can be viewed at https://stripe.com/privacy.
- Google/Discord/GitHub: For authentication services. We only access basic profile information authorized by you during the login process.
7. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you choose to provide information to us, please note that we transfer the data, including Personal Data, to our servers and process it there.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@truerazz.com
- By visiting this page on our website: /contact